Privacy Policy

This privacy policy has been created to help individuals who are concerned about how their Personally Identifiable Information (PII) is handled online. PII, as defined by US privacy laws and information security practices, refers to data that can identify, contact, or locate a specific person, either on its own or when combined with other information. We encourage you to review our privacy policy thoroughly to understand how we collect, use, safeguard, or otherwise manage your PII in relation to our website.

By using our services, you agree to the terms of this Privacy Policy.

Personal Information Collected
We may collect the following types of information:

• Name, contact information, Social Security number, and other personal details necessary for our services.
• Details about the transactions you conduct with us, including property information and financial details.
• Any other information you provide to us voluntarily.

How We Use Your Information
We use your information for the following purposes:

• To process transactions, conduct title searches, and provide other related services.
• To contact you with updates, notifications, and promotional information, if you have opted in.
• To analyze and improve our services, and to develop new services and offerings.
• To comply with applicable laws, regulations, and legal processes.

How We Share Your Information
We may share your information in the following circumstances:

• We may share your information with third-party service providers who assist us in operating our business, such as title insurance underwriters, legal advisors, and technology providers.
• We may disclose your information to comply with legal requirements, respond to subpoenas, or protect our rights and property.

Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights
You have the following rights regarding your personal information:

• You can request access to or correction of your personal information.
• You can request that we delete your personal information, subject to legal and contractual restrictions.
• You can opt out of receiving promotional communications from us at any time.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our site. Your continued use of our services after the changes constitute your acceptance of the updated policy.

Use of Cookies
"Cookies are tiny files that a website or its service provider can send to your computer's hard drive through your web browser, provided you permit this. These cookies allow the site or service provider to identify your browser and store specific information. For example, we use cookies to help us understand your preferences based on your interactions with our website, allowing us to enhance our services. Additionally, cookies assist us in gathering aggregated data about site traffic and user engagement, helping us improve the site experience and develop better tools in the future."

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using our contact form.

Purpose of the SMS Policy
This SMS Policy outlines the principles and practices we follow to ensure that personal information collected through SMS communications is handled responsibly and securely. By subscribing to our SMS services, you agree to the collection, use, and sharing of your personal information as described in this policy.

Types of Personal Information Collected
We may collect the following personal information from customers when they subscribe to or interact with our SMS services:

• Name
• Phone number
• Email address
• Preferences (e.g., communication preferences)
• Transactional details (e.g., purchase history)

How Customer Data is Collected
Customer data is collected in the following ways:

• Directly from customers when they opt-in to receive SMS notifications by submitting their phone number and/or other required information.
• Through customer interactions with SMS campaigns, including response to messages or engagement with links.
• Automatically when receiving and processing SMS communications, such as metadata (e.g., date, time, and delivery status of messages).

Why Customer Information is Collected and How it Will Be Utilized
Customer information is collected for the following purposes:

• To deliver SMS notifications, including order updates, promotions, and other relevant information.
• To personalize and tailor SMS communications to customer preferences and behaviors.
• To improve our products, services, and SMS offerings through analysis of customer interactions.
• To comply with legal obligations, where required.

Security Measures to Safeguard Customer Data
We take the security of customer information seriously. The following measures are implemented to protect customer data from unauthorized access, misuse, or breaches:

• Data encryption: All personal information is encrypted during transmission and storage to protect it from unauthorized access.
• Access control: Only authorized personnel have access to customer information, and access is granted based on a need-to-know basis.
• Regular security audits: We regularly conduct security audits and reviews of our systems and processes to ensure the ongoing protection of customer data.
• Secure third-party vendors: When using third-party service providers to manage or process data, we ensure they comply with strict security and data protection standards.

Children
SMS service is not intended for children under 13, and Abstract Title of Tennessee LLC does not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the SMS service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the SMS service.

Sharing of Customer Data with Third Parties
We do not sell or rent customer information to third parties. However, we may share customer data with third-party service providers for specific purposes, such as:

• Service providers who assist with delivering SMS communications (e.g., SMS gateways, analytics platforms).
• Legal and regulatory authorities, where disclosure is required by law or to protect the rights and safety of our customers or business.

All third-party service providers are contractually obligated to protect customer data and use it only for the purposes specified.

SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.

Customer Rights Regarding Personal Information
Customers have the following rights regarding their personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Update: You may update or correct your personal information if it is inaccurate or incomplete.
• Deletion: You may request the deletion of your personal information at any time, subject to legal or regulatory retention requirements.
• Opt-out: You may opt out of receiving SMS communications at any time by following the unsubscribe instructions provided in each message.

Contact Information for Privacy Inquiries
For any questions or concerns regarding this SMS Policy or your personal information, please contact us at:

• Email: [email protected]
• Phone: +1 (865) 427-2414
• Mail: Abstract Title of Tennessee LLC, 3248 Tazewell Pike, Suite 103, Knoxville, TN 37918, USA.

We are committed to addressing any privacy-related concerns promptly and transparently.

This SMS Policy is subject to change, and any updates will be communicated via SMS or posted on our website.